CRM.

Weeds in a business can be many things, it can be staffing problems, people wanting payment earlier than expected or those pesky customers who never seem to be happy! :)

How do you solve staffing problems? At a startup phase usually you can't hire full time staff, so you hire temps, or freelancers, this way you utilise the use of collaborative information Technology tools. One such as CRM SOFTWARES OR Social biz networks. Having your temp staff handle projects with management tools.
Randomization tests , Statistics and Analysis, Process Mapping, The Six Sigma Handbo…Root Cause Analysis, The Essential Manage…Scatter Plots: Plain & …Pareto Charts: Plain & …

For clients they need a platform for seeing work progress, or deliveries. As well as a place where they are mapping their minds with you that would help as a job scope even for you to go back to if you need quality client management. They say give them what they want not what they need. Making a client happy means you get to know them first before you start the job. Usually not every if not most don't know what they want and there are indirect ways of giving them what they wish though they didn't express the need.